Having

QUESTIONS?

HAVING QUESTIONS?

Who is MyRealBabe?

MyRealBabe is the #1 provider of high-quality, realistic sex dolls. We are the exclusive retailer of MyRealBabe™ toys, which are manufactured to the highest quality standards in the industry. Learn more about our unique “Real Feel” technology here.

Why should I buy from MyRealBabe?

We offer 100% SATISFACTION and BEST PRICE GUARANTEE! We only sell original, full TPE, hand-crafted dolls and toys. All our dolls pass two quality inspections (factory and pre-delivery).

FAKE DOLLS WARNING!

Beware of scammers selling very bad quality or even (semi)inflatable dolls. You will receive dolls that look nothing like the high-quality sex dolls whose pictures they’ve faked or stolen. These kinds of fake sellers are commonly found on internet marketplaces, as well as through ads on google, bing etc.

Is client information confidential?

Absolutely! We understand that you have placed your trust and faith in us, which we will always uphold. Any details you provide are stored securely in our database, and no third party is allowed access to the information for targeting emails, marketing products, or for any other reason. We take your privacy very seriously.

Why do you sell dolls that are short/small?

Easy: weight and price! The heavier the doll, the more material is required to manufacture the doll. More material means the product will be more expensive. We offer scaled-down versions to accommodate all needs and budgets. The short dolls also make storage much easier for those who have less space. Remember that these dolls and toys were designed to fulfill fantasies. We are in no way advertising, marketing, implying, or condoning any illegal sexual activity.

How do charges appear on my credit card or bank statements?

For your discretion, ‘MRB-COM’ is the business name that will appear on your Paypal, credit card, or debit card banking statement.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club and PayPal. All through the Paypal Gateway (you do not need to have a Paypal account).

Can I pay by installments?

Yes, you can. And the best thing is, it’s free! Simply check out with Paypal and use Paypal Credit as your payment option.

Will my sex doll be delivered in discreet packaging?

Your MyRealBabe will be delivered in a discreet, large unmarked box via DHL or FedEx at our discretion.

Where do you ship and how much are the shipping fees?

FREE SHIPPING to the United States, Canada, Australia, New Zealand, China, Hong Kong and Singapore. Other countries on request! Due to import laws, we cannot ship to Islamic countries, India and Indonesia.

How long will it take o receive my order?

A) Dolls
We aim to have the sex doll of your dreams arrive at your doorstep in 9-14 days.  The carrier is DHL. Shipping time is 3-6 days. Please note that our capacity depends on incoming orders and that quality work takes time. You will receive a confirmation as soon as your sex doll is packaged and shipped. At that point, you can fully track the location of your package until it arrives.
B) Toys and in-stock items
Toys and in-stock items are shipped the next business day. The carrier is DHL. Delivery time depends on your location but is generally between 3-7 days.
B) Liquids & accessories
Liquids & accessories (Lube, vibrator etc…) are shipped the next business day. The carrier is USPS. Delivery time depends on your location but is generally between 4-8 days.

How do I prepare my doll/toy for action?

Always use a water-based lubricant when entering the vaginal, anal and oral canals to prevent tearing of the skin.

Can I put parfume on my doll?

Yes, but… some perfumes may contain alcohol which can damage the skin, so we suggest you spray it on a hidden part (such as the armpit) or avoid perfumes which contain alcohol.

Can i put makeup on my doll?

Absolutely!  Some of our dolls come with a permanent makeup but you can add your own makeup over it.

How do I clean my doll/toy after use?

Simply clean the area used with warm water and soap. For quick drying, you can use a hairdryer. To avoid damage, regulate the temperature and keep a proper distance!

What is the expected life of my doll?

With responsible care and maintenance, your sex doll will deliver pleasure for many years to come.

Still having questions!?

Our English & Spanish speaking customer service is here to help. 7 Days a week! Click here to submit your question